Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
During peak seasons, promotions, or high order volume, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping (USA): 3–7 business days
- Expedited Shipping (USA): 2–3 business days
- International Shipping: 7–15 business days (depending on location)
Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
International Shipping
We ship worldwide.
Customers are responsible for:
- Customs duties
- Import taxes
- Any additional fees required by their country
Life Science Shop is not responsible for delays caused by customs.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your shipment anytime using the provided link.
Shipping Address Accuracy
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Life Science Shop is not liable for lost or stolen packages confirmed as delivered by the carrier.
If you experience issues, please contact the shipping carrier directly or reach out to our support team for assistance.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:
Include:
- Order number
- Photos of the item and packaging
We will resolve the issue as quickly as possible.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on local laws and regulations.
We reserve the right to cancel or modify orders that cannot be shipped to specific locations.
Contact Us
For any shipping-related inquiries, please contact us at:
📧 info@try.com